Questions & Answer

All Questions And Answers That Related To Osraty System

  • You can request an appointment by clicking on "Click to request virtual COVID-19 Clinic " without any register or create a new account.

  • You can contact the WhatsApp number office for appointments +966118065523 to ensure eligibility for enrollment in the clinic.

  • After confirming the appointment, you will receive the link to enter the clinic via mobile, please click the link 30 minute  before the clinic appointment you will ask to complete the questionnaire, then the link will take you to waiting room. You should wait for the doctor until the Contact starts with you (You need to install an app to start call in case the doctor decide that)It is necessary to ensure that the microphone and the camera are working before entering the clinic.

  • You can come to the station at nine in the evening and you need to bring a national ID or Iqama for verification. You click on the following link https://goo.gl/maps/KMRgQciiCFy5PYVY9 Or, contact the WhatsApp office number above

  • The result message is expected to arrive within 3 days. If it does not arrive, please let us know The WhatsApp number for the medical team 966554846422.

  • The patient should wait in the car for his turn, then the nurse will verify his identity and appointment. After that, the patient will be requested to get out of his car and sit on a chair, if there are other people inside the car. The patient should sit comfortably and tilt his head backward. The nurse will insert the swab till it reaches the nasopharynx, then it will be rotated for 5 seconds before it gets removed. If the procedure was inside the car, patient should clean the interior parts with sanitizer.The patient should isolate himself till he received the results next day.If the patients planned to do colonoscopy, he should ask for colon preparation from the nurse staff in the swabbing station.Kindly contribute in service evaluation using the link you will receive through SMS

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